Shipping and Refund/Exchange Policy
At JWalking Designs, we aim to ship all items within 3 business days of receipt of purchase, unless you specify you need it sooner! Upon shipping, you will receive an email from us with your USPS Shipping Tracking Number so you can see your order JWalking en route to you.
USPS First Class Standard shipping is FREE throughout the continental U.S., Alaska, Hawaii and our military serving overseas. The postal service site estimates the following about delivery times:
Continental U.S. (5-7 business days)
Alaska and Hawaii (7-9 business days)
U.S. Protectorates (6-10 business days)
APO/FPO (18-32 business days).
If you would like your order to arrive sooner, we offer
* USPS Priority Shipping for a charge of $3.99 - 3-5 business days within the continental U.S., Alaska, Hawaii ONLY
* USPS or FedEx Expedited Two-Day and One-Day shipping options for a charge of $19.95 within the continental U.S. ONLY.
We do ship to CANADA! There is a $15.99 charge for Canada and the estimated time is 5-7 business days.
Refund / Exchange Policy
We want you to be a happy camper, so if your JWalking skirt, kilt or shirt is not the right size, feel or fit for you, let us know. We will refund your item, or exchange it for one of your liking. We ask that you let us know within a month of purchase, so we can best resolve your issues in the timeliest manner possible.
Any questions, comments or concerns?
Please email Alison at firstname.lastname@example.org